Last Revised: 20th July 2018
TeraBox Technology Company Limited understands that our customers, visitors, users and the ones using the websites which are our affiliates or operated by our corporation respect to privacy rights.
All the content on our website aims for you to collect information and choose appropriate services. Therefore, you are able to use the Website without any personal information required. In certain situations, however, regarding to the service registration, your personally identifiable information may be required.
2.1 The information Users provide when accessing or using our products and services on the Site.
Some of our Services require users to create an account or a profile. In order to connect and use these Services, we may ask you to provide us with some of your specific information to create that account or profile.
You fully agree and accept that the personal information you provide on the Site is able to be stored at our offices or headquarter, and/or stored at our current servers or the other potential devices, for operating and developing our Website and Services.
If you order a product, request a service or response us on our Website, we might contact you for the supplement of information in order to resolve or complete the order and/or your request.
2.2 The information we collect when you use our services.
We collect all information about the services you use and how you use them. The information includes:
Device information – such as type of hardware, IMEI number and other unique device identities, MAC address, IP address, operating system version and specifications of the device you use to access our Services.
Login log information – such as time and duration of using the Services, search words you type via our Services and any other information stored in Cookies, which we set up on your device.
Location information – for example, GPS signals, nearby location information where you access WiFi, and mobile broadcast towers may be transmitted to us when you use certain Services.
Other information – about your service use such as use of applications, access of websites and the way you interact with provided information via our Services.
We use your personal information for these reasons:
Your personal information shall be stored at:
Your personal information may be required to reveal to authorities or a third party in association with one of these situations:
In addition to the above situations, we will not provide a third party with your personal information without your permission. We commit to protecting your privacy, and not selling your personal information to other companies for business purposes or other purposes violating the laws.
Your personal information sometimes is stored on your computer so that we can upgrade the Site, and enhance our service quality. The information is commonly known as “cookies”. “Cookies” are the pieces of information stored on your computer’s hard disk or browser, not on the Website. These allow you to store some information on your computer including IPs, operating systems, browser mode, and related websites’ addresses.
If you refuse to receive these cookies, or want to get notifications of the cookies, you can install your browser if supported. Please note that if you disable the cookies mode, you will be unable to access or use some applications on the Website. We do not limit your service use; it is just the limit in programing and building the Website.
When programming the Website, we make the reasonable commercial regulations to prevent fraud and illegal access from using your personal information via the Website. If the Site supports online transactions, it will be applied with the technology standard named SSL (Secure Sockets Layer) in order to keep the transmission safe and secure.
There might be risks regarding to providing personal information even directly, on phone or internet, or via other devices; and there are no perfectly secured technology systems which can prevent and defeat all “hackers” and “tampers”. However, TeraBox constantly improves and upgrades our preventions and security systems to prevent and minimize the risks and damages when you use this Site.
On one hand, with the understanding there does not exist perfect security on the Internet environment, we use standard technology to protect your personally identifiable information, including firewall, security sockets layer (SSL), and data encryption. We also have security solutions available right on our facilities to protect your privacy. Therefore, when we already apply the appropriate security solutions, we shall not bear any responsibilities for your information damages or reveal. In addition, we shall not bear any responsibilities for your personal information published by our partners or the other companies beyond our control.
On the other hand, we require you not to reveal or share your provided password or other identifiable information with any others, even our staff. The password and collected information are our assets, and your use may be revoked in accordance with our regulations. You are also banned in using any other passwords which are not yours.
Anytime you use our services, we will provide you with a right to access your personal information. If the information is not correct, you are allowed to quickly update or remove that information – except we have to keep the information for legal purposes or business.
By updating your personal information, we may request you to verify your information before we resolve your request.
TeraBox shall proactively (or as your request) alter, supplement or remove your personal information, which is not accurate, full or updated, when you still connect with our activities.
Minor children are the children in accordance with the applicable laws of a particular nation. We refuse to serve the minor children to comply with current laws. As a result, the minor children are not allowed to make purchases or use TeraBox products, even free products, and services in connection with the terms and conditions on this Site without the permission of their parents, guardians or legal representatives, except that local laws apply or allow it.
You may check the “Effective date” written on the top for the date of the last revised version.
Our Website and Services might contain related links to the other websites and services of a third party beyond our control. TeraBox shall be not liable for the security and safety of any personal information collected by the other websites and services. We encourage you to consider and read carefully the privacy policies of any third website and service you visit or use.
We shall communicate and contact you via the email you provide when registering services. If there is any change or you recognize any case using the email illegally, please notify us for support or solutions.